Partner Portal Terms of Service

Welcome to the Partner Portal for Chattanooga Housing Authority (CHA).

 

This Site is intended for the use of landlords of housing units located within the city of Chattanooga in which tenants hold (i) certificates of family participation under 24 Code of Federal Regulations Part 882 (Rental Certificate Program), or (ii) portable rental vouchers under 24 Code of Federal Regulations Part 887 (Rental Voucher Program). Once you have agreed to the terms and conditions set forth below, you will be assigned a password or user identification number so that you may thereafter access the Site for a listing of your properties and tenants and their contact and account information.

TERMS OF AGREEMENT

We request that you review the following Terms and Conditions. This document forms the basis of the agreement between you and Chattanooga Housing Authority with respect to the use of this Site. It is important that you understand both the benefits, as well as the limitations, of this service.

 

1. Acceptance of Terms

By using this Site, you are agreeing to comply with and be bound by the following terms of service (“Terms”). The Terms may be amended or updated at any time in the sole and absolute discretion of Chattanooga Housing Authority, without specific notice to you. The latest Terms will be posted on the Site, and you should review the Terms upon each visit. Your continued use of this Site will thereafter constitute an acceptance of any changes to the Terms and an agreement to be bound by those changes. If you do not agree with any such changes, you agree to discontinue your use of this Site.

2. Service:

This Site is for authorized use only. The information contained herein is for the benefit of those users who have been given access by Chattanooga Housing Authority and may not be used for any purpose without the prior written consent of Chattanooga Housing Authority, other than to inform each user of current information relating to his/her property(ies) and tenant(s). This Site is intended to provide you with information relating only to your property(ies) and tenant(s). This Site has been established so that you will not be able to access similar information for properties and/or tenants of other landlords having access to this Site. Likewise, other landlords will not have access to information about your property(ies) and/or tenant(s). The information set forth in this Site for your property(ies) and tenant(s) has been created using information provided to Chattanooga Housing Authority by you and/or by your tenant(s). If any of the information set forth in this Site is incorrect, please submit any revisions, corrections, or changes in writing to Chattanooga Housing Authority at 801 N Holtzclaw Ave, Chattanooga, TN 37404, along with supporting documentation evidencing the reasons for such revisions, corrections, or changes. Upon receipt of such written correspondence and any verification that Chattanooga Housing Authority may deem necessary, Chattanooga Housing Authority will endeavor to update the Site to reflect such requested revisions, corrections or changes. You hereby permit Chattanooga Housing Authority to use information submitted by you to accomplish the foregoing.

 

3. Service Limitations:

Service may be limited subject to technical difficulties or Site maintenance. Such situations may result in loss of data or service interruptions. By accepting these terms, you agree that the Site is provided “AS IS”, without warranties of any kind. We do not assume responsibility for timeliness, deletion, missed delivery, or failure to store any user data, communications, or personalization settings.

 

4. Changes and Discontinuation:

Chattanooga Housing Authority reserves the right to change or discontinue, temporarily or permanently, the service provided by the Site at any time with or without notice. Accordingly, you agree that neither Chattanooga Housing Authority will be liable to you or any third party for any modification or discontinuance of the services provided by this Site.

 

 

5. Conditions for Use:

The following conditions relate to your use of the Site. Any conduct that violates these conditions shall be grounds for termination of your enrollment as a user of the Site.

  1. You agree to provide accurate, complete, and current information as requested by Chattanooga Housing Authority.

  2. You agree not to misrepresent your identity.

  3. You agree to protect the confidentiality of your user identification number or password. You are fully responsible for all activities that occur using your user identification number or password. You must notify Chattanooga Housing Authority immediately of any unauthorized use of your user identification number or password. Chattanooga Housing Authority will not be liable for any loss that you may incur as a result of someone else using your user identification number or password, either with or without your knowledge. You may not use anyone else’s user identification number or password at any time.

  4. You acknowledge and agree that Chattanooga Housing Authority owns all rights to the Site and the content displayed on the Site. You are only permitted to use this content as expressly authorized by these Terms. You may not copy, reproduce, distribute or create derivative works from this content without the Chattanooga Housing Authority’s prior written consent, which CHA may grant or withhold in its sole and absolute discretion. Further, you agree not to reverse engineer or reverse compile any of the Site technology.

 

6. Warranties:

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SITE IS AT YOUR SOLE RISK. CHATTANOOGA HOUSING AUTHORITY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, AS TO THE COMPLETENESS OR ACCURACY OF THE DATA DISPLAYED ON THE SITE, OR FOR ITS FITNESS OR USE FOR A PARTICULAR PURPOSE OR INTERPRETATION. THE SITE’S SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

 

CHATTANOOGA HOUSING AUTHORITY MAKES NO WARRANTY THAT:

  • THE SERVICE WILL MEET YOUR REQUIREMENTS;

  • THE SITE AND THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; AND

  • ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED.

 

7. Limitation of Liability:

YOU AGREE THAT NEITHER THE CHATTANOOGA HOUSING AUTHORITY WILL BE LIABLE FOR ANY HARMS, WHICH LAWYERS AND COURTS OFTEN CALL DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, EVEN IF CHATTANOOHA HOUSING AUTHORITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM: THE USE OF, OR THE INABILITY TO USE, THE SITE; UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; AND/OR ANY OTHER MATTER RELATING TO THE SITE.

 

8. Indemnification:

You agree to protect and fully compensate Chattanooga Housing Authority and service providers from any and all third-party claims, liability, damages, expenses and costs (including, but not limited to, reasonable legal fees) caused by or arising from your use of the Site, your violation of the Terms, or infringement by any other user of your account, of any intellectual property or other right of anyone.

 

9. Other:

This agreement cannot be changed or any of Chattanooga Housing Authority’s rights waived unless CHA agrees in writing or you continue to use the Site following changes. This agreement is applicable to you and you may not assign it to anyone. If any provision of these Terms is held to be unenforceable, then such provision shall be construed as nearly as possible to reflect the intentions of the parties with the other provisions remaining in full force and effect. The laws of the State of Tennesseeshall apply to this agreement. These Terms are the entire understanding between you and Chattanooga Housing Authority as they relate to the Site and the services provided through the Site. To the extent that Chattanooga Housing Authority uses the services and/or technology of a licensor or service provider to implement and operate the Site, you agree that said licensors and/or service providers shall be third party beneficiaries of this agreement. Likewise, you agree that licensors and/or service providers shall be a third-party beneficiary of this agreement.

 

USE OF THIS SITE ACKNOWLEDGES THAT THE USER ACCEPTS THE ABOVE CONDITIONS.