Housing Choice Voucher Program (Section 8)
Waiting List Application
COVID-19 INFORMATION FOR THE HOUSING CHOICE VOUCHER PROGRAM
Chattanooga Housing Authority wants to share with you what we are doing to limit risks for our employees, program participants and owners/property managers related to the novel coronavirus (COVID-19). The Chattanooga Housing Authority will continue to actively and effectively manage the Housing Choice Voucher Program in response to COVID-19, with three key objectives in mind:
1. Keeping our employees and their families safe.
2. Ensuring our program is fully operational to serve clients.
3. Doing our part as a corporate citizen to contain the spread of the virus.
To promote a healthy work environment and do our part to help prevent the spread of COVID-19, we are continuing to emphasize CDC guidelines for personal prevention techniques. Recommendations can be found at the CDC (www.cdc.gov).
EFFECTIVE IMMEDIATELY AND UNTIL FURTHER NOTICE, the Chattanooga Housing Authority’s office located at 801 N Holtzclaw Avenue will be closed to the public. We are continuing to process paperwork and do as much program business as possible so we encourage everyone to use remote access. Any paperwork can be faxed, emailed or mailed to our offices during this time and we have a drop slot at the front door of the office located at 801 N Holtzclaw Avenue. You can download and print any of our forms on our website at www.chahousing.org. We are making these forms fillable online as well so you will be able to save them and email to the appropriate person. All of our contact information (fax and email) are listed below. Please make sure you send all required forms and supporting documentation as well to prevent a delay in processing. HERE is a checklist or listing of all required documents based on what you are reporting to us. It is called the DOCUMENT CHECKLIST.
To protect our inspection staff who interact daily with participants and owners/property managers we have instituted the following:
Any inspections even those that have already been scheduled are now suspended until further notice. If you have a property in abatement and repairs are now made, you can email email@example.com as always to request the re-inspection. If the unit passes inspection on the first try, we will make that pass date retroactive to the date you notified us that repairs were made.
For any initial inspections that have not been performed, those are suspended as well until further notice. If upon inspection once we are back in the office the inspection passes on the first attempt, the pass date can be made retroactive to the date you stated the unit was ready for inspection and the contract and lease effective dates will be the day after that retroactive pass date. If upon inspection once we are back in the office the inspection fails, the pass date will be when the inspection passes from the noted deficiencies. The date will not be made retroactive in those cases. We will send out a form to those that are eligible for this retroactive inspection pass date on move ins as we determine unit affordability.
We will continue to monitor this situation closely and are committed to ensuring our core operations and our program remains fully operational and ready to serve you but remotely during this time. We will continue to reevaluate the situation and determine what measures need to be taken at that time.
Thank you again for your participation in our program. We appreciate your trust in us and look forward to continuing to serve you.
Below is the contact information for email and fax numbers for all HCVP staff. Keep in mind that we will be operating on a skeleton crew so not everyone listed below will be responding to emails or faxes. You can still email or send information/documentation to staff but understand that they may not be able to respond until they are allowed to return. If you are unsure who to send the information to you can call the main number listed below for the Customer Service Representative:
Program contact information
Program Director: Tammie Carpenter; firstname.lastname@example.org; fax (423) 752-4833
Program Manager: Michelle Brown; ; fax (423) 752-4814
Inspection Supervisor: Dan Thomas; email@example.com; fax (423) 752-4816
Customer Service Representative: Main number: (423) 752-4866 (10:00am – 3:00 pm)
Housing Specialist & Customer Service:
Portability Specialist: Teresa Cottom; firstname.lastname@example.org: fax (423) 752-4398
Waiting List Specialist: Sylvia Horne; email@example.com; fax (423) 752-4997
Rent Increase Specialist: Linda Smarekar; firstname.lastname@example.org; fax (423) 752-4172
Relocation Specialist: Brandee Johnson; email@example.com; fax (423) 752-4170
Special Programs Intake Specialist: Whitney Brazell; firstname.lastname@example.org; fax (423) 752-4832
Administrative Assistant: Roz Spence; email@example.com; fax (423) 752-4395
Todd Lowery; firstname.lastname@example.org; fax (423) 668-2693
Glenn Ford; email@example.com; fax (423) 752-4475
Interim Change Specialist: Donna King; firstname.lastname@example.org; fax (423) 752-4843
Annual Re-certification Verification Specialist: Jennifer Zendejas; email@example.com; fax (423) 682-6658
Annual Re-certification Data Entry Specialist: Liliya Schevchuk; firstname.lastname@example.org; fax (423) 752-4162
Family Unification Program Liaison: Farosha Loyde-Lee; email@example.com; fax (423) 4881
HCVP Housing Navigator; Jackie Husband; firstname.lastname@example.org; fax (423) 752-4996
Family Self Sufficiency Coordinator: Takeyta Young; email@example.com; fax (423) 752-4851
For HAP Payment Inquiry and
Information Click Here
For Landlord and Participant Documents Click Here
On April 10th, HUD issued a notice regarding waivers that will be allowed for the HCV Program for HQS inspections. Below is how these changes will affect the program:
EFFECTIVE IMMEDIATELY AND UNTIL FURTHER NOTICE, the CHA is allowed to grant permission for the tenant to move into the unit and a HAP contract to be created for payments to begin as usual as long as the required Self Certification for HQS Conditions form (CLICK HERE FOR FORM) is completed, signed by both parties and returned to CHA before move-in. The executed lease agreement must be returned with this form (or soon after) so the lease up can be processed for payment. The inspection will still be conducted once we are allowed to resume inspection activities but will be treated as a regular HQS inspection with 24 hours allowed for repairs for emergency items and 30 days allowed for repairs for non-emergency items.
For annual or complaint inspections that previously failed and have not had the re-inspection completed; the HQS Repair Self Certification form (CLICK HERE FOR FORM) must be completed, signed by both parties and returned to CHA to satisfy the failed inspection. Pictures of the repairs and or repair recerts when available are requested as well. If the unit is in abatement, once this form is received and verified, the abatement will be lifted as of the date of receipt of this form. It is suggested that this form is emailed or faxed so you have a receipt of the date it was sent.
Both of these forms can be found on our website at www.chahousing.org. They can be faxed, emailed, mailed or dropped in the drop slot at our main office front door. Since these are time-sensitive documents, It is suggested that they are emailed or faxed if at all possible.
The Housing Choice Voucher program is a federal government program for assisting low-income families, the elderly and the disabled to afford decent, safe, and sanitary housing in the private market. Since housing assistance is provided on behalf of the family or individual, participants are able to find their own housing, including single-family homes, townhouses and apartments.
The participant is free to choose any housing that meets the requirements of the program and is not limited to units located in subsidized housing projects.
The Chattanooga Housing Authority receives federal funds from the U.S. Department of Housing and Urban Development (HUD) to administer the Housing Choice Voucher Program.
A housing subsidy is paid to the landlord directly by the Chattanooga Housing Authority on behalf of the participating family. The family then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program. The family is required to pay at least 30% of its monthly adjusted gross income for rent and utilities.
To apply for the Housing Choice Voucher program you must complete an application obtained from the Chattanooga Housing Authority when the waiting list is open.
The Chattanooga Housing Authority HCV Program currently administers 3,603 vouchers with approximately 1,200 landlords.
Waiting List Status: CLOSED
Below is a schedule of when your funds should be available in your direct deposit account: (keep in mind that the deposit to the key bank prepaid card will be available on the card 1 day later than direct deposit):
January 1st - January 3rd
January mid month - January 16th
February 1st - February 4th
February mid month - February 18th
March 1st - March 4th
March mid month - March 18th
April 1st - April 2nd
April mid month - April 16th
May 1st - May 2nd
May mid month - May 16th
June 1st - June 4th
June mid month - June 18th
July 1st - July 2nd
July mid month - July 16th
August 1st - August 2nd
August mid month - August 16th
September 1st - September 3rd
September mid month - September 17th
October 1st - October 2nd
October mid month - October 16th
November 1st - November 4th
November mid month - November 18th
December 1st - December 3rd
December mid month - December 17th
These are different each month b/c the 1st does not always fall on a week day and if/when it does, the 2nd business day may be on a weekend or holiday. We are able to post all payments on the 1st business day of the month and the payments are in your account on the 2nd business day of the month. What dates those actually are varies from month to month. I hope this schedule will be helpful so you can plan for those payments and payment dates.