Housing Choice Voucher Program (Section 8)


Waiting List Application


Lottery Results



Chattanooga Housing Authority wants to share with you what we are doing to limit risks for our employees, program participants and owners/property managers related to the novel coronavirus (COVID-19). The Chattanooga Housing Authority will continue to actively and effectively manage the Housing Choice Voucher Program in response to COVID-19, with three key objectives in mind:

1.     Keeping our employees and their families safe.

2.     Ensuring our program is fully operational to serve clients.

3.     Doing our part as a corporate citizen to contain the spread of the virus.

To promote a healthy work environment and do our part to help prevent the spread of COVID-19, we are continuing to emphasize CDC guidelines for personal prevention techniques and encouraging employees to hold meetings virtually if necessary.   Recommendations can be found at the CDC (www.cdc.gov).

EFFECTIVE IMMEDIATELY AND UNTIL FURTHER NOTICE, the Chattanooga Housing Authority’s office located at 801 N Holtzclaw Avenue will no longer be open to the public.  We encourage everyone to use remote access for any CHA business you need to conduct.  Any paperwork can be faxed, emailed, mailed or dropped in the drop slot on the front door of our main office.  You can download and print any of our forms on our website at www.chahousing.org.  Please make sure you send all required forms and supporting documentation as well to prevent a delay in processing. 

To protect our inspection staff who interact daily with participants and owners/property managers we have instituted the following:

  • Any inspections even those that have already been scheduled are now suspended until further notice.  If you have a property in abatement and repairs are now made, you can email reinspections@chahousing.org as always to request the re-inspection.  An inspector will contact you and have you and the tenant sign the “HQS Repair Self Certification” in lieu of an actual inspection. 

  • For any initial inspections that have not been performed, those are suspended as well until further notice.  We will be accepting the “Self Certification for HQS Conditions” form in lieu of an initial inspection to approve lease up/move in.  Keep in mind that this form acts as the inspection so your lease can not be dated before the date of this form. 


We will continue to monitor this situation closely and are committed to ensuring our core operations and our program remains fully operational and ready to serve you but remotely if at all possible during this time.  We will continue to reevaluate the situation to on determine what measures need to be taken at that time.  

Thank you again for your participation in our program. We appreciate your trust in us and look forward to continuing to serve you.

Below is the contact information for email and fax numbers for all HCVP staff.  Keep in mind that we will be operating on a skeleton crew and many are working from home so responses may not be as timely but you will be answered in the order we receive your inquiry. 


Housing Choice Voucher Program Contact Information

Program Director:  Tammie Carpenter; tcarpenter@chahousing.org; fax (423) 752-4833

Program Manager:  Michelle Brown; mbrown@chahousing.org; fax (423) 752-4814

Inspection Supervisor:  Glenn Ford; gford@chahousing.org; fax (423) 752-4816

Re-inspections:  resinpections@chahousing.org


Customer Service Representative:  Main number: (423) 752-4866


Receptionist/Customer Service: 

Julliette Brown; jbrown@chahousing.org; fax (423) 752-4396

Tawana Hinton; thinton@chahousing.org; fax (423) 752-4866


Housing Specialist & Customer Service:

Portability Specialist:  Teresa Cottom; tcottom@chahousing.org: fax (423) 752-4398

Waiting List Specialist:  Crystal Blanks; cblanks@chahousing.org; fax (423) 752-4997

Rent Increase Specialist:  Linda Smarekar; lsmarekar@chahousing.org; fax (423) 752-4172

Relocation Specialist:  Brandee Johnson; bjohnson@chahousing.org; fax (423) 752-4170

Special Programs Intake Specialist:  Stephanie Hubbard; shubbard@chahousing.org; fax (423) 752-5003

Leasing Specialist (RFTA intake):  Robin Hammonds Jackson; rhammonds@chahousing.org; fax (423) 752-TBD


Records:  Clerical support; Sylvia Horne; shorne@chahousing.org; fax (423) 752-4829

Records:  Clerical support; Tina Payne; tpayne@chahousing.org; fax (423) 752-4998

Administrative Assistant:  Roz Spence; rspence@chahousing.org; fax (423) 752-4395



Todd Lowery; tlowery@chahousing.org; fax (423) 668-2693

Johnetta Langston; jlangston@chahousing.org; fax (423) 752-4475

Randy Stargin; rstargin@chahousing.org; fax (423)752-5004

Darren Bowles; dbowles@chahousing.org; fax (423) 752-5005


Interim Changes to household income, assets or family composition:  tcarpenter@chahousing.org; fax (423) 752-4833

Annual Re-certification Verification Specialist:  Jennifer Zendejas; jzendejas@chahousing.org; fax (423) 682-6658

Annual Re-certification Data Entry Specialist:  Liliya Schevchuk; lschevchuk@chahousing.org; fax (423) 752-4162

Family Unification Program Liaison:  Melanie Madron; mmadron@chahousing.org; fax (423) 752-4881

Emergency Housing Voucher (EHV) Coordinator:  Taylor Flores; tflores@chahousing.org; fax (423) 752-4843

Family Self Sufficiency Coordinator:  Theresa Biggs; tbiggs@chahousing.org; fax (423) 752-4851

Project Based Voucher Program Briefing

Pay outstanding HCVP Balances

For HAP Payment Inquiry and

Information Click Here

For Landlord and Participant Documents Click Here

On April 10th, HUD issued a notice regarding waivers that will be allowed for the HCV Program for HQS inspections.  Below is how these changes will affect the program:

  • EFFECTIVE IMMEDIATELY AND UNTIL FURTHER NOTICE, the CHA is allowed to grant permission for the tenant to move into the unit and a HAP contract to be created for payments to begin as usual as long as the required Self Certification for HQS Conditions form (CLICK HERE FOR FORM) is completed, signed by both parties and returned to CHA before move-in.  The executed lease agreement must be returned with this form (or soon after) so the lease up can be processed for payment.  The inspection will still be conducted once we are allowed to resume inspection activities but will be treated as a regular HQS inspection with 24 hours allowed for repairs for emergency items and 30 days allowed for repairs for non-emergency items.  

  • For annual or complaint inspections that previously failed and have not had the re-inspection completed; the HQS Repair Self Certification form (CLICK HERE FOR FORM) must be completed, signed by both parties and returned to CHA to satisfy the failed inspection.  Pictures of the repairs and or repair recerts when available are requested as well.  If the unit is in abatement, once this form is received and verified, the abatement will be lifted as of the date of receipt of this form.  It is suggested that this form is emailed or faxed so you have a receipt of the date it was sent.

Both of these forms can be found on our website at www.chahousing.org.  They can be faxed, emailed, mailed or dropped in the drop slot at our main office front door.  Since these are time-sensitive documents, It is suggested that they are emailed or faxed if at all possible.  

Public Notice

Program Info

The Housing Choice Voucher program is a federal government program for assisting low-income families, the elderly and the disabled to afford decent, safe, and sanitary housing in the private market. Since housing assistance is provided on behalf of the family or individual, participants are able to find their own housing, including single-family homes, townhouses and apartments.

The participant is free to choose any housing that meets the requirements of the program and is not limited to units located in subsidized housing projects.

The Chattanooga Housing Authority receives federal funds from the U.S. Department of Housing and Urban Development (HUD) to administer the Housing Choice Voucher Program.

A housing subsidy is paid to the landlord directly by the Chattanooga Housing Authority on behalf of the participating family. The family then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program. The family is required to pay at least 30% of its monthly adjusted gross income for rent and utilities.

To apply for the Housing Choice Voucher program you must complete an application obtained from the Chattanooga Housing Authority when the waiting list is open.

The Chattanooga Housing Authority HCV Program currently administers 3,603 vouchers with approximately 1,200 landlords.



Waiting List Status: CLOSED

Below is the 2021 schedule of when your funds should be available in your direct deposit account:  (keep in mind that the deposit to the USBank prepaid card will be available on the card 1 day later than direct deposit):


March 1st - March 2nd

March 15th - March 16th

April 1st - April 2nd

April 15th - April 16th

May 1st - May 4th

May 15th - May 18th

June 1st - June 2nd

June 15th - June 16th

July 1st - July 2nd

July 15th - July 16th

August 1st - August 3rd

August 15th - August 17th

September 1st - September 2nd

September 15th - September 16th

October 1st - October 4th

October 15th - October 18th

November 1st - November 2nd

November 15th - November 16th

December 1st - December 2nd

December 15th - December 16th



These are different each month b/c the 1st does not always fall on a week day and if/when it does, the 2nd business day may be on a weekend or holiday.  We are able to post all payments on the 1st business day of the month and the payments are in your account on the 2nd business day of the month.  What dates those actually are varies from month to month.  I hope this schedule will be helpful so you can plan for those payments and payment dates.

Currently Available HCVP/Section 8 Property Listing