For HAP Payment Inquiries Click Below

Owner, Landlord, PropertyManager Meeting Schedule

 

Landlord Information and Documents can be found HERE

 

Quarterly  meetings are held on the fourth Thursday of select months at 6:00pm at the office of The Chattanooga Housing Authority, 801 N. Holtzclaw Ave.

 

Our upcoming schedule for 2020 is:

• January 23rd @ 6:00 pm

• April 23rd @ 6:00 pm

• July 23rd @ 6:00 pm

• October 22nd @ 6:00 pm

Customer Service and Payment Information

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Please remember that for the best possible customer service, email your questions or issues to us: 

• Tammie Carpenter –Director - tcarpenter@chahousing.org 

• For inspection related issues; Dan Thomas – Inspection Supervisor - dthomas@chahousing.org 

• For lease submission Tammie Carpenter – tcarpenter@chahousing.org 

• Customer Service issues Email: , , , , 

• For Special Programs and Project Based Voucher inquiries -

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Below is a schedule of when your funds should be available in your direct deposit account:  (keep in mind that the deposit to the key bank prepaid card will be available on the card 1 day later than direct deposit):

 

August mid month - 8/17/2020

September 1st - 9/2/2020

September mid month - 9/16/2020

October 1st - 10/2/2020

October mid month - 10/16/2020

November 1st - 11/3/2020

November mid month - 11/17/2020

December 1st - 12/2/2020

December mid month - 12/16/2020

 

These are different each month b/c the 1st does not always fall on a week day and if/when it does, the 2nd business day may be on a weekend or holiday.  We are able to post all payments on the 1st business day of the month and the payments are in your account on the 2nd business day of the month.  What dates those actually are varies from month to month.  I hope this schedule will be helpful so you can plan for those payments and payment dates.

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